How I Got My Apple Watch Payment After 35 Days & What to Do If Your Claim Gets Rejected
If you’ve been participating in the India Gets Moving Wellness Program to earn a free Apple Watch, you’re probably wondering if the whole thing actually works. Well, I can tell you it does — I received my refund after 35 days of tracking my steps, and it was totally worth the effort!
However, I know a lot of people are facing issues with their claims being rejected, and I want to share my experience to help others who are in the same boat. In this post, I’ll walk you through my journey, show proof of my payment, and provide practical tips for those whose claims were denied. If your refund has been rejected, don’t worry! There are ways to challenge it, and I’ll explain exactly what you can do.
My Journey to Getting the Apple Watch Payment
When I first heard about the India Gets Moving Wellness Program, I thought it sounded too good to be true — getting an Apple Watch for free just by meeting daily step goals? I decided to give it a shot. I bought my Apple Watch from an authorized store, synced it with the HDFC ERGO app, and started tracking my steps. I worked hard, hitting 15,000 steps each day, and after 35 days, I finally got my refund. It took some patience, but it was a great feeling to see it all pay off.
If Your Claim Was Rejected, Here’s What You Should Do
I know not everyone has had the same luck. Many people, especially those who followed the rules seriously, have had their claims rejected. If this is you, here’s what you can do:
1. Reach Out to Customer Support (HDFC ERGO, Zopper, and Apple)
If your claim was rejected, don’t give up right away. Contact HDFC ERGO, Zopper, and Apple directly. Make sure to explain your situation in detail and share any evidence you have, like step tracking data from the HDFC ERGO app. You might not be aware, but sometimes claims are rejected due to simple mistakes or technical issues. A clear explanation could help you get your claim reconsidered.
2. Request a Re-Evaluation of Your Claim
It’s important to push for a re-evaluation, especially if you’ve been diligent about meeting your step goals. If your claim was rejected for reasons you feel were unfair, make sure to request a second look. If the issue was minor (like a glitch or an app error), there’s a chance they’ll give you another shot.
3. Challenge the Complete Disqualification: Focus on the Month’s Issue
One key issue I want to address is the total disqualification of some participants. If your claim was rejected due to something like tampered data, it’s unfair that you would be excluded from the entire program. It should be just that month’s refund that gets affected — not the whole process. So, make sure to insist on this when you reach out. If you’ve been honest in your efforts, you deserve a second chance.
4. Document Everything and Be Ready to Share Proof
To support your case, keep all the documentation and evidence from your journey — like screenshots of your step count, app syncs, and the Apple Watch purchase invoice. Having this on hand makes it easier for customer support to verify your claims.
5. Leverage Social Media to Raise Awareness
If you’re not getting a response from customer support, don’t hesitate to share your story on social media. Use hashtags like #AppleWatchPaymentReceived or #IndiaGetsMovingPaymentProof to get more visibility. Sometimes, companies are more responsive when public attention is brought to an issue.
6. Stay Calm, But Be Persistent
The most important thing is to remain calm but persistent. Being respectful and clear in your communication with support teams will always work better than being frustrated or confrontational.
Refund for Apple Watch Payment Received under India Gets Moving Wellness Program. Check your bank account if your claims were not rejected.
— Rupya Bachao (@RupyaBachao) January 28, 2025
I have attached the Apple Watch Payment Proof.#IndiaGetsMoving #applewatch pic.twitter.com/HK5Ja60wEc
Why the Terms and Conditions Should Be Clearer
I also want to bring up something important: the Terms and Conditions (T&Cs) for this program changed midway. Originally, there was no mention of certain restrictions that later popped up in the updated T&Cs. This kind of change can cause confusion and frustration, especially for those who were following the program in good faith.
In light of this, I think HDFC ERGO, Zopper, and Apple should work together to make sure the terms are clear, fair, and consistent. Customers who genuinely completed the steps shouldn’t be penalized due to unclear or ever-changing rules.
What If You Tampered with Your Steps?
I know some participants may have been tempted to tamper with their step count to meet the targets. While that’s obviously not ideal, those who made honest mistakes should be given the opportunity to fix the issue and continue with the program. They shouldn’t be permanently disqualified — just the month in question should be rejected.
Don’t Lose Sight of Your Fitness Goals
Regardless of whether you’ve received the refund or not, remember the real benefit of this program: improving your fitness. The Apple Watch is a fantastic tool for tracking health metrics, and staying active has long-term benefits for your overall well-being. So keep walking, stay active, and focus on the positive changes you’re making in your life.
Final Thoughts: Stay Positive and Keep Pushing Forward
If you’ve successfully received your refund — congratulations! If you’re still working through the process or dealing with a rejection, don’t give up. Stay persistent, and use your voice to advocate for yourself and others in the program. I truly believe that if we all come together and keep pushing for fairness, this initiative can work even better for everyone involved.
So, don’t stop walking — and keep moving toward your fitness goals!
